It is then that there is a danger of being lured into something which may eat some or all of that redundancy payment without any lasting benefit.
There may be an attractive offer for a franchise with “guaranteed income”.
Monthly Archives: September 2010
Budding entrepreneurs should take care of their redundancy payments
Customer service and great customer experience
It was a great way to do business when often in the large retail motoring shops you have a job to find someone to help at all.
Have you had a really good customer service experience recently? Give the business a testimonial.
Networking and Chinese Walls
Confidentiality had to be preserved even within the firm one worked for, so one couldn’t afford a careless word over lunch in the canteen or on the park bench. These special arrangements where we could not talk about our work with members of staff on another team were and are called Chinese Walls.
Knowing when not to apologise
We all know that when something goes wrong in our business and a client or customer has not received the service he or she expects, the first thing we should do is apologise. Generally if we pay attention to our business this will be a rare occurrence; it might never happen. Still, the principle must…
Networking and raining on my parade
[youtube=http://www.youtube.com/watch?v=G_g3kkGH8Mo&fs=1&hl=en_GB] We have to accept that some networkers are very insecure. That would be because some people in general are insecure. There can be a problem at some events which allow more than one of the same type of business to be represented. I do not feel threatened by other people in my general area…
Customer service? What’s that?
I cannot understand why a simple act of kindness was beyond these men, even if they are not instructed in customer service.
Cold calls, warm calls and reputation
Recently I was called on our home telephone by a female person who immediately launched into a script along the lines of “I am calling from “Anonymous” Windows to tell you about our current special promotion if you order from us within the next month any new windows or doors”. As it happens I was…
Trust, networking and the black hole
Image via Wikipedia When we refer someone to a friend or colleague or fellow-networker, we do need to be able to trust the person we have recommended. That is obvious and should go without saying. Part of the way we can feel comfortable to refer someone is simply by being acquainted with them for a…
The right market for a business start-up
Image by Getty Images via @daylife When we are starting a business it is easy to take on every prospect who comes to our door and every project we may be asked to do. It is easy for me to say that it is important to be selective, but I have been around long enough…
Using our window of opportunity in business
There are times when we need to release our inhibitions and just go for the opportunity. Usually we step back from taking action when we have the chance by giving ourselves small alibis for inaction
Monthly Archives: September 2010
Budding entrepreneurs should take care of their redundancy payments
It is then that there is a danger of being lured into something which may eat some or all of that redundancy payment without any lasting benefit.
There may be an attractive offer for a franchise with “guaranteed income”.
Customer service and great customer experience
It was a great way to do business when often in the large retail motoring shops you have a job to find someone to help at all.
Have you had a really good customer service experience recently? Give the business a testimonial.
Networking and Chinese Walls
Confidentiality had to be preserved even within the firm one worked for, so one couldn’t afford a careless word over lunch in the canteen or on the park bench. These special arrangements where we could not talk about our work with members of staff on another team were and are called Chinese Walls.
Knowing when not to apologise
We all know that when something goes wrong in our business and a client or customer has not received the service he or she expects, the first thing we should do is apologise. Generally if we pay attention to our business this will be a rare occurrence; it might never happen. Still, the principle must…
Networking and raining on my parade
[youtube=http://www.youtube.com/watch?v=G_g3kkGH8Mo&fs=1&hl=en_GB] We have to accept that some networkers are very insecure. That would be because some people in general are insecure. There can be a problem at some events which allow more than one of the same type of business to be represented. I do not feel threatened by other people in my general area…
Customer service? What’s that?
I cannot understand why a simple act of kindness was beyond these men, even if they are not instructed in customer service.
Cold calls, warm calls and reputation
Recently I was called on our home telephone by a female person who immediately launched into a script along the lines of “I am calling from “Anonymous” Windows to tell you about our current special promotion if you order from us within the next month any new windows or doors”. As it happens I was…
Trust, networking and the black hole
Image via Wikipedia When we refer someone to a friend or colleague or fellow-networker, we do need to be able to trust the person we have recommended. That is obvious and should go without saying. Part of the way we can feel comfortable to refer someone is simply by being acquainted with them for a…
The right market for a business start-up
Image by Getty Images via @daylife When we are starting a business it is easy to take on every prospect who comes to our door and every project we may be asked to do. It is easy for me to say that it is important to be selective, but I have been around long enough…
Using our window of opportunity in business
There are times when we need to release our inhibitions and just go for the opportunity. Usually we step back from taking action when we have the chance by giving ourselves small alibis for inaction
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Jon Stow Consulting Tax Blog
- HMRC targets property rentals
- Business tax and snake oil schemes
- Income tax issues with ownership of rental properties
- Capital tax issues with ownership of rental properties
- Urgent – Important changes to tax treatment of Furnished Holiday Lettings losses
- A brief tax guide to buying and selling family and owner-managed companies
- Furnished Holiday Lettings – the latest news
- Jon Stow’s Ezine Articles
- Why Customer Service is Important Even to Those Who Are Not Customers Yet
- Why Quality is Important - Lessons From BMW
- Why We Need to Take an Outside View in Business
- Avoid False Economies in Business - Seeing Value Over Cost
- Why a Business Plan is Not Just For the Bank
- Why We Need Need to Respect the Feelings of Our Prospects and Clients
- Responsibility and Leading From the Front
- Networking - The Folly of Hunting Rather Than Farming
- Networking is a Long Game
- How to Avoid Giving Free Advice
- Twitter is currently flying the fail whale
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-
- Jon Stow Consulting Tax Blog
- HMRC targets property rentals
- Business tax and snake oil schemes
- Income tax issues with ownership of rental properties
- Capital tax issues with ownership of rental properties
- Urgent – Important changes to tax treatment of Furnished Holiday Lettings losses
- A brief tax guide to buying and selling family and owner-managed companies
- Furnished Holiday Lettings – the latest news
- Jon Stow’s Ezine Articles
- Why Customer Service is Important Even to Those Who Are Not Customers Yet
- Why Quality is Important - Lessons From BMW
- Why We Need to Take an Outside View in Business
- Avoid False Economies in Business - Seeing Value Over Cost
- Why a Business Plan is Not Just For the Bank
- Why We Need Need to Respect the Feelings of Our Prospects and Clients
- Responsibility and Leading From the Front
- Networking - The Folly of Hunting Rather Than Farming
- Networking is a Long Game
- How to Avoid Giving Free Advice
-
- Twitter is currently flying the fail whale