Don’t miss a post. Have On our bikes delivered by email!
-
Recent Posts
Circle Jon Stow on Google+
Jon Stow Consulting Tax Blog
Jon Stow’s Ezine Articles
- Twitter is currently flying the fail whale
Blogroll
Archives
- September 2024
- September 2023
- January 2023
- June 2022
- May 2022
- April 2022
- March 2022
- July 2017
- May 2017
- April 2017
- February 2017
- January 2017
- November 2016
- October 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- December 2015
- November 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010
- December 2009
- November 2009
- October 2009
- September 2009
- August 2009
- July 2009
- June 2009
- May 2009
- April 2009
- March 2009
- February 2009
- January 2009
Monthly Archives: November 2010
Value Billing v Distress Billing
If I am going to compare value billing to what I mean by distress billing, I suppose I should define the first and tell you about the second. Value billing is charging a client based on the value of the … Continue reading
Posted in Customer relations, Customer service, Sales
Tagged Billing, blackmail, Customer service, distress, distress billing, reputation, sales, value billing
Leave a comment
Special offers to be taken with a pinch of salt
Image via Wikipedia Do you receive at least daily loads of emails offering you the secret of how to make vast amounts of money a day for working only four hours a week? Do you get telephone calls from overseas … Continue reading
Posted in Business planning, Fraud, productivity, Sales, Social media, Start-up
Tagged Day trader, Penny stock, scam
Leave a comment
Don’t repeat costly business mistakes
Mistakes. We all make them. In the early years of a business, inexperience may lead us to make quite a few. Don’t worry about that. It is important to learn from mistakes and move on. Continue reading
Posted in Business planning, marketing, Sales
Tagged advertising, customer, learn, marketing, mistake, planning, sales, small business, Start-up, Yellow Pages
Leave a comment
Riding the wave
So if we move with the times, let’s enjoy ourselves. If you are reading this you probably know that I have quite a significant on-line presence. I cannot claim to be one of the big hitters like Chris Brogan or … Continue reading
Posted in marketing, networking, Sales, Social media
Tagged Chris Brogan, Google Wave, Guy Kawasaki, marketing, network, networking, sales, small business, Social media, WordPress
2 Comments
Move with the times!
I was writing the other day about the business directories not really delivering for many small businesses. One of the reason for that is that our customer and clients tend to look elsewhere for their services. Compared with even five … Continue reading
On-line personas and future job seekers
Image via Wikipedia Most of us who run our own businesses and have an on-line presence are very much aware of the need to stay professional. This means that we are careful with our language at all times including when … Continue reading
Posted in Sales, Social media
Tagged employer, Employment, Facebook, networking, reputation, respect, unemployed
Leave a comment
Lasting impressions
I went to our local corner shop for some milk. The shop is what is known as a convenience store, but I don’t go there unless it is absolutely necessary because it is not generally a pleasant experience. Why? Because … Continue reading
Posted in Customer relations, Customer service, marketing, Sales
Tagged Convenience store, Customer service, Retail Trade, Retailers, service, smile, trust
Leave a comment
Loss of status issues for the newly self-employed
I remember well what it was like to find myself without a job, not able to get one and with the prospect of “getting on my bike” and earning a living as a self-employed person. I had not planned to … Continue reading
Posted in Business planning, management, Start-up
Tagged freedom, independence, job title, on your bike, self-employment, self-esteem, small business, status, title
Leave a comment