Monthly Archives: November 2011

Hard times and worse horrors

Small businesses are under the cosh in the UK. Our markets are very difficult. People don’t want to buy even when we can help them save money. I don’t sell answers which are not worth a lot more than they cost, but prospective clients still take a lot of convincing. All of Europe is struggling…

Mud-slinging and reputations

Muddy waters Two people I am acquainted with (and you will find no clue here as to who they are) have had really bad things posted about them on other people’s websites. One has suffered mainly innuendo about his business activities. The other has had an outright accusation that he is dishonest and a liar….

Business is so simple – no science involved.

I meet lots of business owners. They may be highly gifted, but in one sense they are simple souls. They are in business to make money. That means profit. We who are business owners but who advise other businesses need to remember this. I always try to remember that I am in business to make…

Working for Godzilla

A couple of weeks ago I saw an interview on a news channel with a client of one of my former employers, which was a very large firm. This ex-client of mine who I believe is also an ex-client of the firm I used to work for was one of the most difficult people I…

Banking on being individual

In a discussion I was having with my bank’s call centre the other day I was complaining about an unreasonable charge for a payment made to my account. When I said I had been charged for something which had not cost the bank anything to do, I was told that apparently their right to take…

Getting on the customer’s wavelength

Poor reception One of the most difficult obstacles I had when starting in business on my own was in persuading my prospects to listen to what I had to offer. Often they were just not tuned in to listen to me, and I guess what was worse was that I was not tuned in to…

Telling your customers they are stupid

The other day my Mother-in-Law’s TV went wrong. It was only about four years old and was a well-known brand. It wasn’t cheap. I know because I was there when she bought it. The lady is not able to get out of her flat any more. My wife and I needed a quick solution because being…

Business gym cracker

Recently I have been getting back into the routine of going to the gym. I am quite an “old hand” at the gym, but having been “injured” a while back I got out of the habit. Still, I am going well now and I am pleased how my fitness has returned quite rapidly. What has…

Monthly Archives: November 2011

Hard times and worse horrors

Small businesses are under the cosh in the UK. Our markets are very difficult. People don’t want to buy even when we can help them save money. I don’t sell answers which are not worth a lot more than they cost, but prospective clients still take a lot of convincing. All of Europe is struggling…

Mud-slinging and reputations

Muddy waters Two people I am acquainted with (and you will find no clue here as to who they are) have had really bad things posted about them on other people’s websites. One has suffered mainly innuendo about his business activities. The other has had an outright accusation that he is dishonest and a liar….

Business is so simple – no science involved.

I meet lots of business owners. They may be highly gifted, but in one sense they are simple souls. They are in business to make money. That means profit. We who are business owners but who advise other businesses need to remember this. I always try to remember that I am in business to make…

Working for Godzilla

A couple of weeks ago I saw an interview on a news channel with a client of one of my former employers, which was a very large firm. This ex-client of mine who I believe is also an ex-client of the firm I used to work for was one of the most difficult people I…

Banking on being individual

In a discussion I was having with my bank’s call centre the other day I was complaining about an unreasonable charge for a payment made to my account. When I said I had been charged for something which had not cost the bank anything to do, I was told that apparently their right to take…

Getting on the customer’s wavelength

Poor reception One of the most difficult obstacles I had when starting in business on my own was in persuading my prospects to listen to what I had to offer. Often they were just not tuned in to listen to me, and I guess what was worse was that I was not tuned in to…

Telling your customers they are stupid

The other day my Mother-in-Law’s TV went wrong. It was only about four years old and was a well-known brand. It wasn’t cheap. I know because I was there when she bought it. The lady is not able to get out of her flat any more. My wife and I needed a quick solution because being…

Business gym cracker

Recently I have been getting back into the routine of going to the gym. I am quite an “old hand” at the gym, but having been “injured” a while back I got out of the habit. Still, I am going well now and I am pleased how my fitness has returned quite rapidly. What has…