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Monthly Archives: May 2012
Social media marketing and influence
Too much information We all get deluged with everyone’s ideas of how to use social media for marketing, with many emails from various “experts” telling us what to do. We can all use tips, but there is no clear template … Continue reading
Posted in marketing, Social media
Tagged Klout, PeerIndex, small business, Social media, Twitter
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Lucky or what?
Lucky, lucky, lucky In business as in so many contexts, we hear others say “Some people have all the luck”. Well, is that so? Are some people just lucky or is it something else? What is luck? Is it … Continue reading
Posted in Business planning, management, Sales
Tagged Champions League, hard work, management, planning
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Deserving of our full attention
On our recent travels we have had our peace disturbed by people who are unable to resist talking and texting on their mobile / cell phones in public places and especially in restaurants. Call me old-fashioned (did I say that?) … Continue reading
Posted in Business planning, networking
Tagged Cell Phones, meeting, polite, respect, restaurant
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Selling yourself short
Over-delivery As I said the other day, restaurants so often show the best and worst examples of how to do business, all in an hour or so. On our recent trip away, my wife and I visited another bar-restaurant … Continue reading
Posted in Business planning, Customer service, Sales
Tagged Customer service, profit, sales, value
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Doing far too much not well enough
Riding for a fall My wife and I have been away recently, which has meant eating in restaurants rather more than we usually do. I love restaurant watching. So often one can see in a very short time the … Continue reading
Posted in Business planning, productivity
Tagged Customer service, management, planning
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No thanks to me!
Connections Having been at the networking game both on-line and off-line for nearly a decade, I know a lot of people, some of them really quite well. Because it is how this networking thing works, I connect my friends and … Continue reading
Posted in Customer relations, networking
Tagged networking, referral, thank you, thanks
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