A smiling face I had occasion to go into my local bank branch yesterday. As I walked to the service till, the cashier (teller) said with a smile “Good morning, Mr. Stow”. How did that make me feel? Well, immediately it wasn’t just a simple transaction. The service was personal because the lady had…
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This is a business blog, and I do not write much about family issues. Yet we cannot run a business easily without the support of our families and unless we are mostly happy. If we do not have these two essentials in place than we will struggle and our hard efforts in our work will…
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Sun roofs Once upon a time there was an entrepreneur (except they weren’t called entrepreneurs in those days) who had a brilliant idea for a business model. He put it into action, offering a type of franchise and took lots of money up front with promises of good and even very large income. The…
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Are you on top of your business finances, managing your cash flow, your sales takings ratio to money going out? Are your orders coming in well? Are you attracting new business? Do your staff have any issues? Are they happy? Have you asked them recently? The strange thing is that some business owners are so…
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Hammering home my point about time sheets, remember how much we are selling in terms of our know-how. For those hung up on charging for time spent on each job, if you must think about time, remember how much of that you spent learning to do what you do. What counts is always what value…
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Old times In 1970 the Labour Party published a poster during the General Election describing the Tory opposition as “Yesterday’s Men”. It was a short-lived element of the campaign and was withdrawn very quickly. The Labour Party lost that the election, but we can understand the thrust that the Tory old guard had not…
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