Archives for March 2015

Learning by doing

Amateur radio station of DJ4PI

Amateur radio station of DJ4PI (Photo credit: Wikipedia) – not my station!

How did you begin to learn to do what you do for a living? I started in my first job by being given a pile of basic routine work to do. When I had done it, I was shown how to apply it to produce the finished product, which in my case was a service provided to a customer.

I could not have learned by watching someone else just sitting at a desk. We all need to have hands-on experience to learn and become interested in a subject in the first place.

It is the same with anything we do which can inspire us. As some of you may know, I am a radio amateur or ham. I first became interested in radio when I was at school, aged about fifteen, and watched and heard people (mostly older boys) using the army cadet forces network to communicate. It was learning by watching and by being involved, and it opened up a whole new world to me.

If it had just been a question of someone using headphones and hearing just one side of a conversation, I would have learned nothing, and would have been bored. My being involved in the entire conversation was essential to spark my interest. It gave me a hobby I value today in the same way I have had an entire career from being involved and useful from the start.

Whatever we do, we need to have a sense of self-worth. How do you inspire those who will come after you and follow you?

Having a sense of direction

It is no good starting in business if you don’t have a plan and ambition, or you are doing so for the wrong reasons. It is no good going for a job working for someone else if you don’t really know what you want to do.

I well remember, when I first started my business, meeting someone who had started his to undermine and destroy the guy whom he thought had destroyed his father’s business. Having left his father’s rival in the smoking ruins of his business he had no further purpose for continuing. That is no way to go about business or life.

A young person I know wants to leave home and get a job without knowing what she wants to do. She needs a plan, and just wanting to leave home is not a plan without something positive to build her independence in the way of a career.

If you want to start a business or get a job, just think what you would enjoy doing, and work out how you can achieve it. Running away without direction will have you ending up where you do not want to be.

“Dutch auction” clients

English: Julius Henry "Groucho" Marx...

English: Julius Henry “Groucho” Marx, cropped from group photo (Photo credit: Wikipedia)

Recently a prospect to whom I had quoted a fee in an email replied to that email after four months. She asked if I was still prepared to act for her. Naturally I said yes, and assumed she had accepted my quote. I sent her the usual “terms and conditions” email.

In reply she said that although I had the knowledge and expertise she required, actually she had obtained some other quotes. She effectively asked me to cut my fee in half.

Clearly she did not value me despite her comment and did not appreciate my experience, the cost of my ongoing training, my business overheads etc. Mainly though, she did not see value in me; only in saving money. Frankly, if she can get a process done for half my price, I fear for her as anyone in my field of work who was half decent could not possibly be relied upon if charging such a low fee. Too many corners would be cut. Instead of saving money, she may waste money.

I didn’t come here to be insulted, but I have got the tee shirt, so am not too upset. Very likely I was dealing with Rufus T Firefly’s daughter. She will land herself in the soup with HMRC; maybe Duck Soup.

The moral: know your value and charge for it. Clients worth having will appreciate the work you do and will be happy to pay for the comfort you give them.

 

 

 

Minding your Ps and Qs

English: Compositors working in the case depar...

English: Compositors working in the case department of Svenska Dagbladet in 1904. Svenska: Arbetare på Svenska Dagbladets sätteri 1904. (Photo credit: Wikipedia)

There are various theories as to the origin of the expression but old-fashioned print compositors claim it for their own. A lower-case p the wrong way round is a q.

Print compositors had to pay attention to detail, and so do we in running our small businesses. I was looking at my routine expenses the other day while doing my quarterly VAT (sales tax) return. I noticed that there were a few small monthly charges for services I never use, almost never use, or which are completely unnecessary if I am paying two providers for the same thing.

Like many people, I like a good idea and am willing to sign up for something useful, perhaps on the spur of the moment. However, I might sometimes forget that I am actually duplicating or purchasing two services which are fairly alike. Do I need two on-line directories? How much blogging coaching do I need to pay for when half of it I do not have time to do, or it is essentially what I am already paying for elsewhere.

I am stopping a lot of payments of mainly very small amounts but they all add up to quite a saving.

Are you paying for stuff you do not need or do not use? Have a look. You may get a surprise, plus more money to play with.