Monthly Archives: June 2015

The late show

Posted on June 29, 2015 by Jon Stow

I do believe in being on time for meetings. It gives a bad impression to be late. With new prospects and even with clients, they can be left feeling very unimpressed by a late show. Sometimes we are late due … Continue reading →

Posted in Business planning, Customer relations | Tagged , | Leave a comment

Do you like your clients?

Posted on June 25, 2015 by Jon Stow

I think we all want our clients to like us, and that means earning their trust from the outset. However, what if we do not like or trust our clients? The other day I went to see a new prospect. … Continue reading →

Posted in Business planning, Customer relations | Leave a comment

Contract essentials

Posted on June 22, 2015 by Jon Stow

It is worth reminding ourselves of the most important parts of our agreements with clients and customers, the details we must put in writing: The work we will do and have been asked to do. What we have not agreed … Continue reading →

Posted in Business planning, Customer relations | Leave a comment

Values and work-time

Posted on June 8, 2015 by Jon Stow

This past year has been very challenging due to family illness. Despite this it has been a successful year on the business front from my point of view. I have worked less due to the non-business commitments, but have still … Continue reading →

Posted in Business planning, productivity | Tagged , | Leave a comment