Schedules? Boring but important

26 Feb 12 upload 024 (2)“I don’t want to be hemmed in by my diary”

I am not a business coach, and have no ambition to be one. I do know a lot of business people and one who is in complementary therapy claims she has not enough work. Now I know she is good, because she has laid hands on a lot of people including me. Why does she not have enough work?

In her case, it is because she is not available consistently. She has been unlucky with premises issues, but she could get around these if she had fixed days for her therapy.

The trouble is she is too easily distracted. Therapy clients like to come once a week or once a fortnight, perhaps. They think of, say, Tuesday morning as their chill-out hour or so with their therapist. They don’t like to be messed around.  They do not like to come on different days of the week at different times. They have schedules too. They have people and events in their own diaries.

All of us who provide a service need to be there for our clients when needed. If it is a hands-on service, we need to be there at appointed hours, not Wednesday afternoon one week, and Thursday morning the next week, and Monday evening the week after. Our lives should have a pattern our clients can fit around.

Being there is what matters, and that means being there when needed.

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