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Tag Archives: experience
Why arrogance has no place in business
I have been reflecting recently about the danger of arrogance in our business lives. I think it can come to some people through complacency. They feel that they know what they are doing, they have been doing it a fair … Continue reading
Posted in Business planning, Customer relations, management
Tagged arrogance, bullies, bully, business, client, customer, experience, Fox, help, House, knowledge, respect, responsibility, sales, small business
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How to get the best out of our employees and co-workers
Fortunately the small business owner is in a much better position to do something about these problems and to put matters right. It involves taking a friendly approach which might be alien to the big employers and their workforce representatives. Being nice to someone is certainly never harmful. Continue reading
Posted in Customer relations, management, productivity
Tagged adviser, advisor, business, employees, experience, friendly, industrial relations, productivity, recession, respect, responsibility, small business, SME, unions, workers
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The excitement of independence
In my previous article I referred to Penny Power and her recent blog, and she and subsequent contributors including her husband and co-founder of Ecademy referred to the different attitudes we need as small business owners to those we are … Continue reading
Posted in Referral networking, Start-up
Tagged adviser, business, enterprise, experience, independence, independent, jobseeker, marketing, networking, referral, responsibility, small business
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Respect – being what our clients look for.
I don’t know what other people do, but I do try to match my manner and behaviour according to the client I am seeing, especially when visiting them in their own environment. My clients come from a lot of different … Continue reading
Posted in Customer relations
Tagged adviser, advisor, client, dignity, dress code, expectations, experience, managing, marketing, respect
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Taking responsibility
I wrote back in January about owning our mistakes and there seems to be considerable avoidance of blame in our culture. We know where the buck stops if we are running a business, and it is on our desks and no one else’s.
Amongst business people we often hear the lament that modern politicians have no experience in business, many having started straight from university into political research work for some other politician Continue reading
Posted in Uncategorized
Tagged adviser, business, experience, Gordon Brown, Prime Minister, recession, responsibility
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