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Tag Archives: loyalty
Ethics, confidentiality and loyalty in business
Once upon a time My first job was with a bank which operated mostly overseas. When I joined I signed an oath of secrecy and promised not to divulge any aspect of a customer’s affairs. Having done that, even … Continue reading
Your customers’ sense of belonging
A smiling face I had occasion to go into my local bank branch yesterday. As I walked to the service till, the cashier (teller) said with a smile “Good morning, Mr. Stow”. How did that make me feel? Well, … Continue reading
Posted in Customer relations, Customer service
Tagged Customer service, loyalty, personal service
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Remembering the few and many others
Image via Wikipedia As I write this there have been commemorations and memorial services remembering The Few, those who fought in the Battle of Britain seventy years ago, and without whom I probably would not be here running my business … Continue reading
Posted in Business planning, Customer relations, Customer service, management, Sales
Tagged Battle of Britain, Bury St Edmunds, employee, loyalty, management, remember, trust, worker
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