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Tag Archives: recession
Innovation, sacrifice and the job trap
Employee blues I was in the tax business a long time as an employee, and in the corporate world we were also in the “business advisory” sector. As someone who has run businesses for some time, I realise how … Continue reading
The Frank Sinatra guide to running a small business
The local councillor who couldn’t help me might have been a local version of one of those politicians who think it is sufficient to reach high office and do not have a vision or a plan to do anything when … Continue reading
Posted in Business planning, management
Tagged planning, recession, small business, Start-up
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You are more versatile than you think
As we know, there is far less job security these days. It is not just because of the recession and hard economic times. There is less of a tradition of working for one employer one’s whole life. People tend to … Continue reading
Posted in Business planning, marketing, networking
Tagged career, Chris Brogan, multiple businesses, Opportunities, portfolio, practical, recession, versatile, versatility
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Economists with the truth
I went to an interesting meeting last night. Two out of the three speakers were economists. It is often said that there are as many opinions of economic issues as there are economists. There were two opinions of the economy … Continue reading
Posted in Business planning, marketing, productivity
Tagged business, economy, Essex, Local government, London, opinion, recession, Thames Gateway
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More imagination in customer service
Having been frustrated with the lack of interest in new business exhibited by local event venues and hotels, I have to be fair and mention that one of them telephoned back after a week to say that they could meet my proposal for the amount per head for each of my breakfast group, but they would need to charge an extra amount (actually quite a lot) for our use of a room at their establishment. Quite why they thought this would be satisfactory when clearly I was looking for a particular budget, which they disregarded in adding the room cost, I just don’t know. Continue reading
Posted in Uncategorized
Tagged advertising, business, marketing, networking, open door, open mind, opportunity, Radio, recession
3 Comments
Why quality is important – lessons from BMW and Waitrose
We need to engage trusted and recommended people to support our businesses, and we need to be the best in our field at what we do. We need to be different from the rest, to have something special as far as our prospects are concerned so that they want to be our clients. We need to be the Waitrose experience, top quality products and services for which we can charge a decent amount have our clients or customers and clients come back to us again and again. Continue reading
Posted in Business planning, Customer relations, management, marketing
Tagged BMW, customer, false economy, Jim Connolly, marketing, quality, recession, sales, trust, Waitrose
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Why we should deal with the present to look after the future of our business
We are coming to the end of another year, and of course all the predictions for 2010 and beyond are already upon us. As with the social media “experts’” forecasts, most of these will be wrong or else they will … Continue reading
How to get the best out of our employees and co-workers
Fortunately the small business owner is in a much better position to do something about these problems and to put matters right. It involves taking a friendly approach which might be alien to the big employers and their workforce representatives. Being nice to someone is certainly never harmful. Continue reading
Posted in Customer relations, management, productivity
Tagged adviser, advisor, business, employees, experience, friendly, industrial relations, productivity, recession, respect, responsibility, small business, SME, unions, workers
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Enterprise and risk
I have been talking about risk recently in another context. I was a little dumbfounded yesterday when my Mum said she was told by a family member that she should not sign up to Facebook because there was a risk … Continue reading
Posted in Customer relations, Fraud, Referral networking, Start-up
Tagged adviser, business, corporate, enterprise, Facebook, Fraud, identity, marketing, network, networking, recession, referral, responsibility, risk, security, sell
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“Show me the money” and Giver’s Gain
I alluded a month or so back to my early steps in referral networking and my experience with BNI. I wonder if I am going soft though. What always made me happiest in BNI was the concept of Giver’s Gain. … Continue reading
Posted in Referral networking
Tagged BNI, breakfast, marketing, money, network, networking, recession, sales, zig ziglar
2 Comments