Tag Archives: value

Value, price and knocks

Posted on May 9, 2016 by Jon Stow

I lost a client recently. I wondered why. She said to me that my service had been great over the last eight years, and she could not have been happier. It was just that someone else was cheaper. I had … Continue reading →

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Brands, value and me

Posted on April 25, 2016 by Jon Stow

I would normally avoid medical matters in this blog, but it is relevant that I am allergic to pollen floating about from early spring to mid-summer. You see, I buy anti-allergy pills which I find very helpful. I needed some … Continue reading →

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Insults, self-respect and selling by value

Posted on February 4, 2016 by Jon Stow

I had an email enquiry from someone who was concerned about possible tax liabilities should he sell a property he used to live in, but had let to tenants recently. There was one particular point he had got completely wrong. … Continue reading →

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Banking on personal service

Posted on November 16, 2015 by Jon Stow

The local branch of my bank has closed. Gone are the friendly cashiers (tellers), the greetings (“Good Morning, Mr. Stow”), the feeling of being valued as a customer. The other day I had to pay in some money and went … Continue reading →

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Values and work-time

Posted on June 8, 2015 by Jon Stow

This past year has been very challenging due to family illness. Despite this it has been a successful year on the business front from my point of view. I have worked less due to the non-business commitments, but have still … Continue reading →

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“Dutch auction” clients

Posted on March 10, 2015 by Jon Stow

Recently a prospect to whom I had quoted a fee in an email replied to that email after four months. She asked if I was still prepared to act for her. Naturally I said yes, and assumed she had accepted … Continue reading →

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Solving the problem. Or not?

Posted on February 23, 2015 by Jon Stow

We who provide services are paid to solve problems. aren’t we? If a client comes to me worried about an issue she has, it would not help for me to just say “Oh dear, you are in a mess”. She … Continue reading →

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The value resold

Posted on November 24, 2014 by Jon Stow

A few months ago I advised a client on some potential tax issues he was concerned about. It took a while to research; well mainly to check as I had good knowledge of the issues. It is always important to … Continue reading →

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Cheapskate prospects

Posted on October 20, 2014 by Jon Stow

Well, a cheapskate is not really a prospect, as why would you take on a client who was not prepared to pay you a proper fee or have any respect for what you can do for them? The other day … Continue reading →

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If you are not special, you are not trying

Posted on September 22, 2014 by Jon Stow

I have had my run-ins with telecoms companies in the past, and very frustrating it has been. For the third month in a row, my business broadband provider, which is one of the smaller ones, failed to process my monthly … Continue reading →

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