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Tag Archives: Voicemail
Telephone blues
As some of you may remember I think it is very important that the published telephone number of any business is answered in person by a human being. I tried to contact a couple of sole trader business advisers last … Continue reading
Posted in Business planning, Customer relations, Customer service, Sales
Tagged answer, Answering machine, Customer service, sales, Telephone, Voicemail
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The Appointed Time
I have just had a poor experience because the owner mixed up my appointment for another date in the future. Continue reading
Posted in Customer service, Sales, Start-up
Tagged answering service, Customer service, reputation, small business, Virtual assistant, Voicemail
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Answer the telephone!
Why don’t businesses realise it is so important to answer the telephone or at least have someone answer it for them? Continue reading
Posted in Customer relations, Customer service, marketing, Sales
Tagged customer, marketing, reputation, sales, service, Telephone, Voicemail
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