Tag Archives: Word of mouth

Can small businesses live off referrals?

Posted on February 6, 2012 by Jon Stow

In my work I talk to many small business owners, and on a daily basis. Some in professional services are doing pretty well without making any effort to market. This is because they provide their clients with reliable, dependable support, … Continue reading →

Posted in Blogging, Business planning, Customer relations, marketing, Start-up | Tagged , , , , , | Leave a comment

How will your customers find you?

Posted on June 28, 2010 by Jon Stow

It struck me the other day while I was waiting for a hair cut that there are different ways of attracting customers. Some businesses are totally passive in their marketing, some can get away with only a little marketing, and … Continue reading →

Posted in Business planning, Customer service, marketing, networking, Referral networking, Sales, Start-up | Tagged , , , , , , , | Leave a comment