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Monthly Archives: June 2009
Respect – being what our clients look for.
I don’t know what other people do, but I do try to match my manner and behaviour according to the client I am seeing, especially when visiting them in their own environment. My clients come from a lot of different … Continue reading
Posted in Customer relations
Tagged adviser, advisor, client, dignity, dress code, expectations, experience, managing, marketing, respect
3 Comments
“Show me the money” and Giver’s Gain
I alluded a month or so back to my early steps in referral networking and my experience with BNI. I wonder if I am going soft though. What always made me happiest in BNI was the concept of Giver’s Gain. … Continue reading
Posted in Referral networking
Tagged BNI, breakfast, marketing, money, network, networking, recession, sales, zig ziglar
2 Comments
Taking responsibility
I wrote back in January about owning our mistakes and there seems to be considerable avoidance of blame in our culture. We know where the buck stops if we are running a business, and it is on our desks and no one else’s.
Amongst business people we often hear the lament that modern politicians have no experience in business, many having started straight from university into political research work for some other politician Continue reading
Posted in Uncategorized
Tagged adviser, business, experience, Gordon Brown, Prime Minister, recession, responsibility
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