Monthly Archives: July 2011

Diseased and toxic workplace cultures

Posted on July 28, 2011 by Jon Stow

Disbelief I understand the furore over the apparent disbelief, especially amongst politicians, when the management of the News of the World and the senior editorial staff say they didn’t know that telephone hacking was used to get stories about well … Continue reading →

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Making a meal of our managing duties

Posted on July 25, 2011 by Jon Stow

I am all for delegation of responsibility to staff. That is part of good management if you are confident your managers and employees are up to coping. Of course it is important that they ask for advice and they are … Continue reading →

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Closed and open networks in the 21st Century

Posted on July 21, 2011 by Jon Stow

Under orders Do you like being told what to do? As a small business owner, I don’t, and I don’t suppose you do either. To be honest, I never really have liked being told what to do. When I was … Continue reading →

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Networking and participation

Posted on July 18, 2011 by Jon Stow

I have been involved with referral networking groups over a number of years. Generally they have been the breakfast meeting organizations which only one member for each category of business is permitted to join. Mostly they work well and a … Continue reading →

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Telephone blues

Posted on July 14, 2011 by Jon Stow

As some of you may remember I think it is very important that the published telephone number of any business is answered in person by a human being. I tried to contact a couple of sole trader business advisers last … Continue reading →

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How to get the right result in your service purchasing

Posted on July 11, 2011 by Jon Stow

We know what we want? It is easy to think we know what we want when buying in services, but we do need to check what our supplier thinks we have asked for. After all, if we buy a new … Continue reading →

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Wrapped-up people

Posted on July 7, 2011 by Jon Stow

Have you noticed how some people carry on in their own little world oblivious of their surroundings. They don’t see the sights and hear the sounds around them, or rather they see and don’t observe, and they hear but don’t … Continue reading →

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The Water Margin guide to business

Posted on July 5, 2011 by Jon Stow

  The expression “small business” has many meanings. There is no way of knowing whether we mean a business with fifty employees or just one person on her or his own. What I am going to say apples to the … Continue reading →

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