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Monthly Archives: March 2012
Contracts and common sense
We all love to have new customers, clients or whatever we like to call them. It is good to sign up someone new and begin what we hope will be a great relationship. Of course we do have to “sign … Continue reading
Posted in Business planning, Customer relations, Sales
Tagged contract, Customer service
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Social skills and small business marketing
I think we all know that social skills are important in our lives but not everyone has them. That is a problem for small business owners lacking in this area unless they are geeks with a must-have app. Most of us … Continue reading
Posted in Customer relations, networking, Social media
Tagged networking, small business, Social media
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Getting out of our depth in business
I am not a great swimmer. I can manage quite well in reasonably calm water, but I don’t like to get out of my depth unless in a swimming pool with a lifeguard watching on. In business I try to … Continue reading
Posted in Business planning, management
Tagged Financial risk, Insurance policy, small business
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The physics of getting expert help for your small business and for yourself
I have a confession. I like to know how everything works. I like to know how my cameras work, ancient though several are. I like to know how the universe works so I buy and try to read the books … Continue reading
Posted in Business planning, management
Tagged business plan, management, outsource, specialist, subcontract
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Small businesses making the difference
Is your business just like the one down the road? If it is that might be why you are struggling to keep afloat. In the good times you might get away with surviving. In the harder times we are in … Continue reading
Posted in Business planning, marketing, Sales
Tagged Customer service, marketing, planning, small business
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Referral networks and joint ventures need teamwork
Over the last ten years I have belonged to several breakfast groups and even run one. I have also belonged to networks meeting at other times of the day. Some of these groups produced great relationships and also business. One … Continue reading
Posted in Business planning, marketing, networking
Tagged joint venture, marketing, networking, referral, small business, teamwork
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Doorstep selling in the twenty-first century
These days I mainly work from home though obviously I go out to visit clients and those who are providing me with support services to help me run my business. One of the hazards of being home-based is being “doorstepped” … Continue reading
Posted in Customer relations, Sales
Tagged Customer service, sales, small business, Start-up
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Being aware of our surroundings
I always like to think I am a fairly tolerant kind of guy, but I guess we all have our Achilles Heels. Even on-line I am irritated by people who constantly sell rather than engage. Of course we all have … Continue reading
Posted in Business planning, Customer relations, networking, Referral networking
Tagged networking, referral, reputation, trust
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