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Monthly Archives: June 2012
Social media imprint and reputation
Trolling As I use social media for marketing I think carefully what I say when in business mode. I think most people do who interact on-line in a business context are quite careful. However, that doesn’t mean everybody. It is … Continue reading
The Marketing Apple
Taking a bite Some people get really upset about Apple, so much so that when a writer gives his take on why Apple is so successful in marketing their products, commenters immediately take it as a criticism or bashing … Continue reading
Adding value by business blogging – a personal view
Why? People ask me why I blog. Those who don’t, and probably don’t read other people’s blogs ask that question, usually followed with “I don’t know how you find the time”. I am not the first to talk about … Continue reading
Posted in Blogging, Business planning, marketing
Tagged business blog, Corporate blog, marketing
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Corporate life and being the Captain of your own ship
What I miss about my old corporate life: Having huge resources in terms of reference books. Having camaraderie of quite a few colleagues in sharing a lunchtime meal and drink. Not having to think about paying the business bills. Having … Continue reading
Slings and arrows of outrageous fortune in small businesses
Literary truths I have borrowed from Shakespeare in the title, but also remember Enid Blyton who inspired me to be a bookworm as a child: “What does it matter if things go wrong? l sing and I’ll whistle my brave … Continue reading
Posted in Business planning, Customer relations
Tagged Courier, Customer service, respect
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The measure of a good client
Accidents and reputation We can send our breakdown recovery service to deal with business accidents. One of the ways of avoiding accidents is by being careful whom we take on as clients, particularly when we provide professional services of … Continue reading
Accident recovery in business
Feelings Business life is not always perfect. Sometimes things go wrong. A client has a bad experience. It may well not be your fault, but the client may not share that perception. You have to work out what you can … Continue reading
Posted in Customer relations, Customer service
Tagged communication, Customer service, reputation, responsibility
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Business partnerships and collaborations – Part 2
Love and marriage In Part 1 I said that a business partnership is like a marriage. It joins together two or more people in a close relationship in which they have to co-operate and work with each other. In any … Continue reading
Posted in Business planning, management
Tagged partnership agreement, planning, shareholders agreement, Start-up
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Business partnerships and collaborations – Part 1
It can be lonely being in business on our own. We might want to work with someone else. Maybe we have met someone and dreamed up a great idea for a business, or perhaps a great product. We have that … Continue reading
Posted in Business planning, marketing, Start-up
Tagged Partnership, Relationships, small business
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