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Monthly Archives: October 2012
Enjoy yourself
Reflections Isn’t it great to be happy? We cannot be happy all the time. Life can be difficult. We have family pressures and worries. We have business pressures too. No one has ever run a business where everything went right. … Continue reading
Posted in Business planning, management
Tagged fun, holiday, relaxation, small business, vacation, Work
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Jealousy will get you nowhere
Envy is one of the seven deadly sins. Unfortunately it seems to drive much of our modern culture. It is damaging and it detracts from objectivity. In business, envy has no place. Some suppose many whom they see as their competitors … Continue reading
Posted in Business planning
Tagged Envy, jealousy, marketing, small business, success
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All we have in business are our client relationships
Most of my clients are with me a long time. We get to know each other quite well, at least as far as professional relationships are concerned. That is why I have been very sad that three of my older … Continue reading
The trouble with referral networking
A colder climate Given that there are so many groups, not just the breakfast meetings, referral networking is hard work. As we said, there is a lot of dilution with people being torn several ways. The recession has brought more … Continue reading
The trouble with breakfast networking
Sleepy time A few days ago I went to breakfast networking meeting. It is several months since I last went to one and I wondered how I used to get up every week at such an unearthly hour to get … Continue reading
Posted in marketing, networking, Referral networking
Tagged breakfast networking, marketing, networking, referral, reputation
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Losing sight of the sale
Eyeing the prospective customer I went to the local optician a couple of weeks ago. I had the usual eye test and photos taken of my retinas, and all was fine, except I needed to have my prescription changed. That … Continue reading
How not to run a business
Patience is a virtue? This week I have witnessed some very poor business management, or more to the point, no management at all. As it was in a hospital I have also come to understand how the word “patient” … Continue reading
Posted in Customer service, management
Tagged communication, Customer service, Hospital, management, NHS, responsibility
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Wasting our most valuable resource – time
Neighbourhood watch One of our neighbours – and I hope he doesn’t read this – spends hours of his time and quite possible six to eight hours a week cleaning and polishing his car. He seems to get a new … Continue reading
Posted in Business planning, networking
Tagged efficient, networking, Time management, time wasting
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Content marketing and specialist articles
Free stuff? I read in various places that content marketing doesn’t work for specialist businesses. I beg to differ. I run a specialist business, which advises on tax. In fact I have a niche within the tax business. I … Continue reading