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Monthly Archives: November 2012
My thanks to Zig Ziglar
Zig Ziglar died this week. He was described in a report in his local Dallas newspaper as a motivational speaker. Yes, he was that, but to most of us who have read his books he was the guy who taught … Continue reading
Posted in marketing, Sales
Tagged Customer service, Dale Carnegie, sales, trust, zig ziglar
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Content marketing versus selling, in the flesh or on-line
Death of a Saleswoman I was at a business show the other day and saw that a well known software company was running a presentation entitled “How to increase revenue into your practice”. Naively, I thought that this would … Continue reading
Posted in marketing, Sales
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What we can learn from big business and multi-nationals
Set aside the criticism Multinational companies have been much in the news recently over their tax arrangements. This is not the place to discuss those, but as we have heard so much criticism of Amazon and Starbucks amongst others I … Continue reading
Posted in Customer service, marketing
Tagged Customer service, personal touch, reliable, reputation
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Selling our knowledge as a small business service provider
They can’t do what we can Having knowledge, an expertise, is to have a highly valued asset. It is up to us to exploit it as well as we can. If we are service providers there are two ways … Continue reading
Run too fast, fly too high
Many successful people in business are prepared to take risks, which is why they get ahead of the game. I admire some who have take calculated risks to be a huge success. I guess Richard Branson would be one example … Continue reading
An Innocent in Social Media Marketing Wonderland
`You might just as well say,’ added the Dormouse, who seemed to be talking in his sleep, `that “I tweet when I sleep” is the same thing as “I sleep when I tweet”!’ At least that is what the … Continue reading
Posted in marketing, Social media
Tagged email marketing, marketing, Social media marketing, Twitter
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Keeping your business safe – Part 2
Keeping your cover You are the boss. It is your business. But suppose you were not there for a week, or a month, or many months, or couldn’t work ever again. How would you manage? I believe in insurance and … Continue reading
Posted in Business planning, management
Tagged health, Influenza vaccine, small business
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Keeping your business safe – Part 1
The high wire Most small businesses rely heavily on the boss. That’s you and I. We may have great managers upon whom we can rely when we are away, but sooner or later, we have to be available to make … Continue reading
Posted in Business planning, management
Tagged Financial risk, insurance, planning, sickness, small business
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