Monthly Archives: February 2016

Insults, self-respect and selling by value

I had an email enquiry from someone who was concerned about possible tax liabilities should he sell a property he used to live in, but had let to tenants recently. There was one particular point he had got completely wrong. … Continue reading

Posted in Customer relations, Sales | Tagged , , | Leave a comment

Turning down work – really?

One of the mistakes many start-up businesses make is taking every project or job, no matter what. I made it myself.  It is very tempting to accept anything which comes along, but the new business owner needs to consider: Is … Continue reading

Posted in Business planning, Customer service, Sales, Start-up | Tagged , , , | Leave a comment