Monthly Archives: November 2016

Are you in a hurry?

It is easy to spot when someone else is in a hurry. We notice the window cleaner misses a bit or leaves a smear, or a cleaner misses a cobweb or so, or the vegetables in the restaurant are not … Continue reading

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Competition or attrition?

I am in a service business. I have all the modern advantages. I can help people all around the world because we have email and the internet. I do not have to meet my clients, although it is great if … Continue reading

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