Tag Archives: employees

Why we should give ownership of their jobs to our employees

Posted on April 4, 2010 by Jon Stow

Although I have touched on the subject before, two recent incidents have brought me back. An event I organize was severely disrupted by failures in catering at the venue, and I gave up queueing in a branch of a well-known … Continue reading →

Posted in Customer service, management, productivity | Tagged , , , , , , | Leave a comment

How to get the best out of our employees and co-workers

Posted on September 18, 2009 by Jon Stow

Fortunately the small business owner is in a much better position to do something about these problems and to put matters right. It involves taking a friendly approach which might be alien to the big employers and their workforce representatives. Being nice to someone is certainly never harmful. Continue reading →

Posted in Customer relations, management, productivity | Tagged , , , , , , , , , , , , , , | Leave a comment