Tag Archives: hearing

Why managers and workers need to respect each other

Respect is our starting point Respect is one of the most important qualities we can have in business. We need to respect our clients. We need to have their respect by delivering quality service; the very best we can do … Continue reading

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Conversations make team work

As you may remember, I believe that there is a difference between hearing and listening. Listening is the bit where we actually take in what someone is saying rather than just appearing to be polite by giving them time. Listening … Continue reading

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Hearing is not listening

One of the ways I like to relax after a day’s work or at weekends is to go for a walk. In common with many people, it helps me unwind and relax, and often I will have new ideas or … Continue reading

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