Tag Archives: Jim Connolly

Thank you for the music!

I have had a very enjoyable year writing this blog and my other ones. If the truth be known, I mainly write these days because I enjoy it and because I hope the odd nugget might be useful. I suppose … Continue reading

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Move with the times!

I was writing the other day about the business directories not really delivering for many small businesses. One of the reason for that is that our customer and clients tend to look elsewhere for their services. Compared with even five … Continue reading

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Why quality is important – lessons from BMW and Waitrose

We need to engage trusted and recommended people to support our businesses, and we need to be the best in our field at what we do. We need to be different from the rest, to have something special as far as our prospects are concerned so that they want to be our clients. We need to be the Waitrose experience, top quality products and services for which we can charge a decent amount have our clients or customers and clients come back to us again and again. Continue reading

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