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Tag Archives: planning
Is your organisation anonymous?
If anyone wants to stay in business and be successful, they must get out there, have a decent website, and learn to use social media so that.customers can find them. Continue reading
Posted in Business planning, marketing, Social media
Tagged marketing, networking, planning, reputation, small business, Social media
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The pain of business envy
We can always look over the fence and see how our colleagues and contemporaries are doing. Sometimes business acquaintances or former work colleagues are making shed-loads of money; much more than we are. I know people who get very jealous … Continue reading
Schedules? Boring but important
“I don’t want to be hemmed in by my diary” I am not a business coach, and have no ambition to be one. I do know a lot of business people and one who is in complementary therapy claims she … Continue reading
Posted in Business planning, Customer service
Tagged Customer service, planning, Time management
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Competition or attrition?
I am in a service business. I have all the modern advantages. I can help people all around the world because we have email and the internet. I do not have to meet my clients, although it is great if … Continue reading
Don’t think too hard
Sometimes when we are really busy, it is hard to plan our next move, because there is always something there to distract us. Even if we try to plan, racking our brains under constant work pressure is rarely productive. That … Continue reading
Bully clients
Most of us hate bullies. One day I might write about my school days if I can bear to think about it. At school we were largely trapped and felt there was little we could do about bullying. In business … Continue reading
Never assume
When I started my first job, every bit of work I did was checked by a more experienced guy. I remember being asked why I had calculated a client’s dividends for his tax return without having evidence they had been … Continue reading
Posted in Business planning, Customer service
Tagged communication, Customer service, planning
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The simple things
Four of us went out for Sunday lunch. We chose an Inn which had changed ownership recently. We wanted to try it again as our last experience there had not been satisfactory. The menu was a short one this time. … Continue reading
Don’t be afraid to ask
When I started out on my own in business, I thought I knew a lot and in fact I knew very little. Why did I think I knew a lot? Well, for a good few years I had worked with … Continue reading