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Tag Archives: referral
It’s worth the pain
My aim for each client is to give them a valuable service, and I charge a fee to match that service; one that reflects that value and rewards me well for their use of my brain-power. As I normally charge … Continue reading
Posted in Customer relations, Customer service
Tagged Customer service, referral, reputation
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Marketing, networking and evolution
A dozen or so years ago when I set up my own businesses, they were local. I joined various networking groups and met a lot of people. I belonged to on-line business networking sites and went to off-line meetings facilitated … Continue reading
Posted in marketing, Referral networking
Tagged breakfast networking, networking, referral
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Don’t be shy. Be positive.
I met a very go-ahead sort of guy recently, who needed my immediate help. In the longer term I felt that one of my business friend’s offerings would be a better fit. I told my client of my recommendation, spoke … Continue reading
Networking with old friends
I have been in business on my own account for a dozen years, now. In that time, I have met many people, both in formal organised networking and just in bumping into people in the course of business. I enjoy … Continue reading
The value of clients and the value of you
In many businesses including mine, owners feel obliged to chase down what they see as the competition, and match their low prices. It is a race to the bottom in terms of fees and makes the profit margin on many … Continue reading
Posted in Business planning, Customer service
Tagged Customer service, Race to the bottom, referral, sales
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Promoting your start-up business – Part 5 – Networking
What is networking? What do we mean by networking? It means getting to know people. We are a social species, and of course some are more social than others. I am quite a shy person by nature, and really … Continue reading
Posted in marketing, networking, Referral networking
Tagged BNI, networking, referral, small business, Start-up
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The trouble with referral networking
A colder climate Given that there are so many groups, not just the breakfast meetings, referral networking is hard work. As we said, there is a lot of dilution with people being torn several ways. The recession has brought more … Continue reading
The trouble with breakfast networking
Sleepy time A few days ago I went to breakfast networking meeting. It is several months since I last went to one and I wondered how I used to get up every week at such an unearthly hour to get … Continue reading
Posted in marketing, networking, Referral networking
Tagged breakfast networking, marketing, networking, referral, reputation
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Reputations, referrals and let-downs
If we get a referral from a colleague or fellow business person, it is very satisfying of course, but we have to live up to the recommendation. If we run our businesses as efficiently as we can and offer a … Continue reading
Posted in Customer relations, Referral networking
Tagged Customer service, networking, referral, reputation
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