Tag Archives: reliability

Why consistency and continuity of service is important

  Shopping for essentials As consumers, when we are out shopping we have an expectation of what we can buy. We do not like to be disappointed to find that what we want we can no longer get. At our … Continue reading

Posted in Business planning, Customer service | Tagged , , , , , , | 1 Comment

Being in business is not a game

I hope you enjoy running your business. I know I enjoy running mine. Business should be fun and give pleasure and a sense of achievement, as well, of course, as making money. It might come as a surprise to some … Continue reading

Posted in Business planning, management, marketing, productivity, Sales | Tagged , , , , , , , | 2 Comments