Tag Archives: reputation

Kindness and indifference in the supermarket

Last week in our local Co-op I dropped my walking stick when paying at the check-out. The cheerful young lady rushed round to pick it up for me. I was a little embarrassed but thanked her. She was very considerate … Continue reading

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Dilemmas and degrees of honesty

he was certainly dodging tax on any cash he took, and of course deceiving his accountant as well as defrauding HMRC. Continue reading

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What counts is what we can do

We had a very interesting speaker at a meeting I went to the other week. He was very knowledgeable in his subject and sounded as though he could really help his clients through tough times and to achieve their best. … Continue reading

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Bad professional vibes

We all pick up work we do not like. Usually we do not know we don’t like it until after we are committed to doing it, otherwise we might have declined it politely in the first place. The other day, … Continue reading

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Are you in a hurry?

It is easy to spot when someone else is in a hurry. We notice the window cleaner misses a bit or leaves a smear, or a cleaner misses a cobweb or so, or the vegetables in the restaurant are not … Continue reading

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Treating customers as doormats?

I have had a problem with a company that was hosting four of my websites. The business makes a point of promoting that it provides for its customers to use WordPress. That encourages those who believe they can manage the … Continue reading

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Cancelling your goodwill credit

A while back we had the builders in and they threw away some fixings which they should have kept and put back up. I went into a local shop to enquire if they could sell me any replacements. They went … Continue reading

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Brands, value and me

I would normally avoid medical matters in this blog, but it is relevant that I am allergic to pollen floating about from early spring to mid-summer. You see, I buy anti-allergy pills which I find very helpful. I needed some … Continue reading

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If you build it, will they come?

I have mentioned before that my local village has largely become a collection of cafes and fast-food outlets. Within a couple of hundred yards we have two Indian takeaways, a Chinese takeaway, two pizza places and three cafes. One of … Continue reading

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It’s worth the pain

My aim for each client is to give them a valuable service, and I charge a fee to match that service; one that reflects that value and rewards me well for their use of my brain-power. As I normally charge … Continue reading

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