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Tag Archives: Veterinary medicine
Why the personal touch is important in business
Small businesses have a huge advantage. They know their customers. Large businesses don’t. Small businesses which become large businesses forget their customers. I wrote a while back about our extreme disappointment at our treatment by a veterinary practice. Quite … Continue reading
Posted in Customer relations, Customer service, marketing, Sales
Tagged customer, Customer service, marketing, personal service, small business, Veterinary medicine
2 Comments