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Tag Archives: management
Commuting a life sentence Part 2
All our yesterdays It is almost ten years since I was an employee with a large firm, and at the time they were just thinking about the concept of hot-desking. I must admit I did not like the thought of … Continue reading
Posted in Business planning, management
Tagged commute, control, hot desk, management, productivity, small business
2 Comments
The Peter Principle and the newly unemployed
I recently asked a local government councillor if he could advise on a local issue. He was of no help whatever. Firstly he didn’t seem to understand the problem and secondly he wanted to pass the buck to someone else. … Continue reading
Posted in Business planning, management
Tagged management, Peter Principle, small business, unemployed
5 Comments
Poisonous cultures
I have already written about workplace cultures and how they can lead to poor standards. These cultures are usually not management led, and management may not know. However if a culture is there for all to see, there is no … Continue reading
Posted in Business planning, Customer service, management
Tagged Customer experience, Customer service, management, planning
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Consequences
While we know that planning ahead is what we all should do, the reality is that many people don’t like thinking beyond the here and now. If they are having a good time, the future doesn’t matter – except it … Continue reading
Making a meal of our managing duties
I am all for delegation of responsibility to staff. That is part of good management if you are confident your managers and employees are up to coping. Of course it is important that they ask for advice and they are … Continue reading
Posted in Business planning, Customer service
Tagged Customer service, management, planning, service
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How to get the right result in your service purchasing
We know what we want? It is easy to think we know what we want when buying in services, but we do need to check what our supplier thinks we have asked for. After all, if we buy a new … Continue reading
Posted in Business planning, management
Tagged business plan, management, planning, project management
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Really not a football post
And I don’t mean a goal post. It is just that sometimes we can use sport to illustrate a point about business. So to a cliched quote “If you keep on doing what you’ve always done, you’ll keep on getting … Continue reading
Posted in Business planning, management
Tagged business plan, management, planning, quality
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How can we hang on to a dream?
To have dreams in the sense of hopes and plans is something we all have and especially in business. We have objectives and targets and aspirations as to where we want to be in a year’s time, or five years or ten years. Continue reading
Posted in Business planning, management
Tagged employee, like, management, marketing, planning, small business, trust, vision
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Management should not involve dictatorship
Image via Wikipedia I have had my difficulties recently dealing with a Government department, HMRC. A current trend in an era of cuts is to sweep away those employees who are regarded as expensive, which means the loss of many … Continue reading
