Tag Archives: small business

Come on, rabbit, don’t be shy!

Posted on May 19, 2011 by Jon Stow

Quite often when I am taking my evening walk, I pass a man of about my age scurrying back from the rail station. No doubt he is a City worker. He does not meet my eye and scoots past like … Continue reading →

Posted in Business planning, networking, Referral networking, Sales | Tagged , , , , , , , | 5 Comments

Why the personal touch is important in business

Posted on May 16, 2011 by Jon Stow

  Small businesses have a huge advantage. They know their customers. Large businesses don’t. Small businesses which become large businesses forget their customers. I wrote a while back about our extreme disappointment at our treatment by a veterinary practice.  Quite … Continue reading →

Posted in Customer relations, Customer service, marketing, Sales | Tagged , , , , , | 2 Comments

Blowing ourselves Sky High in our business lives

Posted on May 5, 2011 by Jon Stow

By hard work and dogged determination we can get there and earn our superhero’s cloak (maybe we don’t want those tight pants). Continue reading →

Posted in Business planning, marketing, Sales | Tagged , , , , , , | 2 Comments

Snake oil and the knitted woollen cat

Posted on April 28, 2011 by Jon Stow

I know many who invested their time and money and none who had the success that was held out as a near certainty if we worked hard. Continue reading →

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Cut off from the world

Posted on April 26, 2011 by Jon Stow

I have arrangements to make sure that all important matters are dealt with in my absence, my phones are answered and there is really nothing that should go wrong. Continue reading →

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Loneliness is such a sad affair

Posted on April 14, 2011 by Jon Stow

It is a lonely affair being in business on your own or just in a small business of a few people. There is also the question of fear of other businesses in the same line, seeing them as competitors. I … Continue reading →

Posted in Business planning, management, productivity | Tagged , , , | 2 Comments

Panorama of sad tales

Posted on April 5, 2011 by Jon Stow

The programme did well to highlight the difficulties, including the direct discrimination based on age, the greater difficulty in getting a job after having been out of work for a month or so. The longer someone is jobless, the more difficult it is even to get an interview. Continue reading →

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Why we need to give our colleagues and clients a lifeboat

Posted on March 10, 2011 by Jon Stow

Here’s a funny thing The other day I wrote about leaving our clients and prospects in the air by not getting back to them at holiday times. I had intended to follow this with a piece about longer periods of … Continue reading →

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Why we should avoid giving our clients and prospects the holiday blues

Posted on March 7, 2011 by Jon Stow

We all need to have a holiday. Well, nearly all of us need one. If we have a small business it takes a certain amount of planning, just as it does to make sure we take leisure time during our … Continue reading →

Posted in Business planning, Customer relations, Customer service, Sales | Tagged , , , , , , | 2 Comments

How we can raise our credibility as a small business in the service sector

Posted on March 3, 2011 by Jon Stow

There are actions we can all take to gain the credibility we need. Continue reading →

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