Tag Archives: reputation

Small business and swimming out of your depth

  A week or so back I was watching an antiques and collectible show on the TV. It was one of those where people bring along some item in the hope that one of the dealers on the show will … Continue reading

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The value resold

A few months ago I advised a client on some potential tax issues he was concerned about. It took a while to research; well mainly to check as I had good knowledge of the issues. It is always important to … Continue reading

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Networking with old friends

I have been in business on my own account for a dozen years, now. In that time, I have met many people, both in formal organised networking and just in bumping into people in the course of business. I enjoy … Continue reading

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Can you network when you are shy?

I am a shy guy. It is just how I am. In those psychological tests they had in the Eighties and Nineties, and even into the Noughties, I ended up on the quiet introvert spectrum. I would have been too … Continue reading

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Cheapskate prospects

Well, a cheapskate is not really a prospect, as why would you take on a client who was not prepared to pay you a proper fee or have any respect for what you can do for them? The other day … Continue reading

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How to lose a customer in one easy lesson

A couple of weeks ago I needed to buy some software and found a company that seemed to offer what I wanted: a single license for a one-off project. I chose them because although I am very happy with my … Continue reading

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Are your prospects in harmony with your business?

I guess we can all make a splash once to get noticed, and a joke might be the way to do it. Will prospects really remember a business for the one joke, repeated over and over again, or will they … Continue reading

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Unreliability, sickies and trust

A long time ago, when I worked in London, I had a female colleague who called in sick on a Thursday every four weeks. No one thought too much of it and if we are honest, we supposed there might … Continue reading

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Gym crackers

Our local leisure centre has had a change of provider. One well-known company has taken over the running of it from another. However, they do seem to have management problems under the new regime. In recent weeks, my wife and … Continue reading

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If you are not special, you are not trying

I have had my run-ins with telecoms companies in the past, and very frustrating it has been. For the third month in a row, my business broadband provider, which is one of the smaller ones, failed to process my monthly … Continue reading

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