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Tag Archives: Banks and Institutions
The tools of our business – choice, discretion and honour
Back in January when visiting the local branch of my bank, I was whisked in by the customer relations manager and offered their premium service at a discounted rate. I weighed up the benefits and agreed to sign up. It … Continue reading
Posted in Customer relations, Customer service, management, marketing
Tagged bank, Banks and Institutions, choice, customer, Customer service, discretion, honor, honour, service, value
2 Comments