Tag Archives: honour

Verbal contracts and honour

Posted on January 22, 2011 by Jon Stow

Image via Wikipedia In terms of gathering in new clients, I cannot call myself a hard-nosed salesman, but I do sell on the value of my business offerings. Generally my approach is soft-selling, letting the prospect lead herself to make … Continue reading →

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The tools of our business – choice, discretion and honour

Posted on December 2, 2010 by Jon Stow

Back in January when visiting the local branch of my bank, I was whisked in by the customer relations manager and offered their premium service at a discounted rate. I weighed up the benefits and agreed to sign up. It … Continue reading →

Posted in Customer relations, Customer service, management, marketing | Tagged , , , , , , , , , | 2 Comments