Tag Archives: responsibility

“Experts” versus specialists

Posted on April 4, 2013 by Jon Stow

The other day I tweeted in exasperation: “Hate the word “expert”. None of us knows everything. We specialists do know how to find out what we don’t know when asked to.” I don’t know about you but many people who … Continue reading →

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Working from home constructively

Posted on March 25, 2013 by Jon Stow

I have been in business working from home for more than a decade. Of course working from home doesn’t mean working at home all the time. I do a lot of work at home, but I visit clients all over … Continue reading →

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Why we need the assurance of business insurance

Posted on March 7, 2013 by Jon Stow

It seems obvious that we should insure our houses and our house contents. We have to insure our cars by law. Strangely many people do not believe in insurance for their businesses. Of course it is true that many contractors … Continue reading →

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What the BBC can teach us about management and team work

Posted on November 12, 2012 by Jon Stow

The Head Man (Director General) at the BBC, George Entwhistle, resigned not because he made an error of judgement but because his management or his employees did not keep him informed about a major mistake they had made. He then … Continue reading →

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How not to run a business

Posted on October 8, 2012 by Jon Stow

  Patience is a virtue? This week I have witnessed some very poor business management, or more to the point, no management at all. As it was in a hospital I have also come to understand how the word “patient” … Continue reading →

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We who hesitate

Posted on September 20, 2012 by Jon Stow

The art of procrastination I was amused by this good piece by Rowan Pelling, about procrastination. Mind you, four years tax returns outstanding? I am sure we can help. Horace is described as a self-help writer in the BBC piece. If … Continue reading →

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Plumbing the depths and ruining a business reputation

Posted on July 2, 2012 by Jon Stow

  Less than professional While I am talking about reputations, which I was the other day, have you noticed the comment threads on some of the professional websites? Often one can have a perfectly well-chosen and appropriate piece ultimately damaged … Continue reading →

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Accident recovery in business

Posted on June 8, 2012 by Jon Stow

Feelings Business life is not always perfect. Sometimes things go wrong. A client has a bad experience. It may well not be your fault, but the client may not share that perception. You have to work out what you can … Continue reading →

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No Hiding Place

Posted on August 4, 2011 by Jon Stow

If you Google “No Hiding Place” you will find that it was the title of a police drama series in the UK way back in the black-and-white days.  I rather think my parents were quite keen on it. They used … Continue reading →

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Why we need to give our colleagues and clients a lifeboat

Posted on March 10, 2011 by Jon Stow

Here’s a funny thing The other day I wrote about leaving our clients and prospects in the air by not getting back to them at holiday times. I had intended to follow this with a piece about longer periods of … Continue reading →

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