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Tag Archives: responsibility
Why we should avoid giving our clients and prospects the holiday blues
We all need to have a holiday. Well, nearly all of us need one. If we have a small business it takes a certain amount of planning, just as it does to make sure we take leisure time during our … Continue reading
Posted in Business planning, Customer relations, Customer service, Sales
Tagged Customer service, holiday, response, responsibility, small business, trust, Working time
2 Comments
Management should not involve dictatorship
Image via Wikipedia I have had my difficulties recently dealing with a Government department, HMRC. A current trend in an era of cuts is to sweep away those employees who are regarded as expensive, which means the loss of many … Continue reading
Unemployment, qualifications and aptitude
On the local news on TV there was a feature from a seaside town about the high level of unemployment. One guy interviewed complained he couldn’t get a job despite being a qualified bricklayer, gym instructor and IT technician. Now … Continue reading
Posted in marketing, productivity, Start-up
Tagged benefit, business, Business and Economy, Employment, Job Search, jobseeker, responsibility, small business, Start-up
4 Comments
Alliances and team players
Photo by LordNikon I am a great believer in getting out and talking to other people in business. I go to networking meetings, I go to seminars and I am a member of several business groups where we may … Continue reading
Posted in Business planning, management, marketing, networking, productivity
Tagged cooperate, cooperative, marketing, networking, professional, responsibility, small business, together
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Networking and Chinese Walls
Confidentiality had to be preserved even within the firm one worked for, so one couldn’t afford a careless word over lunch in the canteen or on the park bench. These special arrangements where we could not talk about our work with members of staff on another team were and are called Chinese Walls. Continue reading
Networking and raining on my parade
We have to accept that some networkers are very insecure. That would be because some people in general are insecure. There can be a problem at some events which allow more than one of the same type of business to … Continue reading
Posted in Business planning, marketing, networking, Referral networking
Tagged marketing, networking, referral, reputation, responsibility, sell, spoil
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Trust, networking and the black hole
Image via Wikipedia When we refer someone to a friend or colleague or fellow-networker, we do need to be able to trust the person we have recommended. That is obvious and should go without saying. Part of the way we … Continue reading
Posted in marketing, networking, Referral networking
Tagged marketing, networking, referral, reliable, reputation, responsibility, trust, unreliable
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Letting clients go
Quite a few years ago I worked for a very large firm of accountants. One of the less pleasurable aspects was in dealing with difficult clients. There were clients who paid their bills late of course, there were clients who … Continue reading
Posted in Business planning, Customer relations, management
Tagged client, contract, customer, ending, relationship, responsibility
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Being in business is not a game
I hope you enjoy running your business. I know I enjoy running mine. Business should be fun and give pleasure and a sense of achievement, as well, of course, as making money. It might come as a surprise to some … Continue reading
Posted in Business planning, management, marketing, productivity, Sales
Tagged customer, dependable, network, reliability, reliable, responsibility, small business, trust
2 Comments