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Tag Archives: sales
Selling our knowledge as a small business service provider
They can’t do what we can Having knowledge, an expertise, is to have a highly valued asset. It is up to us to exploit it as well as we can. If we are service providers there are two ways … Continue reading
Losing sight of the sale
Eyeing the prospective customer I went to the local optician a couple of weeks ago. I had the usual eye test and photos taken of my retinas, and all was fine, except I needed to have my prescription changed. That … Continue reading
Do you really have a business? Part 3
Putting all your eggs in too small a basket Leisure renting is popular. Those who know me better are aware that I have an interest in let property. There is quite a boom in buy-to-let even in these difficult times. … Continue reading
Posted in Business planning, Sales
Tagged Accommodation, location, marketing, sales, Travel and Tourism
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Do you really have a business? Part 2
Out in the country Last time I discussed the problems for a catering-type business in town, in part limited by the premises and the high rents. At least if they had proper footfall they could make money with the right … Continue reading
Posted in Business planning, Customer service
Tagged marketing, quality, reputation, sales
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Shops and the personal touch
Times are changing There is no question that shopping has moved on in the last couple of decades. It has moved to out-of-town retail parks and it has moved on-line. As a result, many shop premises in the UK … Continue reading
Posted in Business planning, Customer relations, Customer service
Tagged Customer service, friendly, High Street, Mary Portas, personal touch, Retail, sales
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Last chance to buy! Last chance to register!
Do you get those annoying emails saying either of the above? How often can you remember having had a previous email offering you the same opportunity? You probably didn’t. The sender is trying to make you think you are going … Continue reading
Posted in marketing, Sales
Tagged Mike Michalowicz, sales, Toilet Paper Entrepreneur
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The Marketing Apple
Taking a bite Some people get really upset about Apple, so much so that when a writer gives his take on why Apple is so successful in marketing their products, commenters immediately take it as a criticism or bashing … Continue reading
Selling yourself short
Over-delivery As I said the other day, restaurants so often show the best and worst examples of how to do business, all in an hour or so. On our recent trip away, my wife and I visited another bar-restaurant … Continue reading
Posted in Business planning, Customer service, Sales
Tagged Customer service, profit, sales, value
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