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Tag Archives: network
Is networking not for everyone?
It is the strangest thing, but there must be a lot of small business owners who simply do not get out to networking meetings. People do not like to get out of their comfort zones, but it seems an awful … Continue reading
Posted in Customer relations, marketing, networking, Referral networking
Tagged BNI, essex business network, network, networking, referral, small business, trusted
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How I use Twitter
I love Twitter. Many people blog about it, but a networking friend of mine is struggling to understand how she may benefit, and this is what I have told her. Continue reading
Posted in Customer relations, marketing, Referral networking, Social media
Tagged business, business networking, customer, network, networking, Twitter
2 Comments
Why customer service is important even to those who are not customers yet
I am feeling a bit let down by the local commercial hospitality providers. The hotel told me they were closed for the week for refurbishment. It is a pity no one told me when I made what I thought was a booking, and it is a pity too that no one realised the error and telephoned me. All-in-all it was pretty poor customer service. Continue reading
Posted in Business planning, Customer relations, management, marketing, Referral networking
Tagged customer, hospitality, hotel, management, network, prospect, service
1 Comment
Why we should deal with the present to look after the future of our business
We are coming to the end of another year, and of course all the predictions for 2010 and beyond are already upon us. As with the social media “experts’” forecasts, most of these will be wrong or else they will … Continue reading
Social media experts
The word “expert” is not a word I am comfortable with. One of the sites to which I am contributor, and for which I am grateful because of the additional exposure does describe me as an expert author. Whilst this is a sort of compliment, I write about what I know through experience. After all, I write this blog about small business life because I have a small business of my own.
So what about social media? Are there any experts? I think there are specialists, but nobody knows where we will go, inextricably linked with the technology. Continue reading
Posted in Referral networking, Social media
Tagged adviser, business, expert, future, futurologist, marketing, network, networking, Social media, support, technology, Twitter
1 Comment
Mass unfollowing on Twitter
I do not pretend to be the greatest expert on on-line social media, but I do have quite a lot of experience and I am a keen student. Twitter is a phenomenon I had not thought too much about a … Continue reading
Posted in Customer relations, Referral networking
Tagged business, follow, marketing, mass unfollow, network, networking, referral, sell, Twitter, unfollow
3 Comments
Enterprise and risk
I have been talking about risk recently in another context. I was a little dumbfounded yesterday when my Mum said she was told by a family member that she should not sign up to Facebook because there was a risk … Continue reading
Posted in Customer relations, Fraud, Referral networking, Start-up
Tagged adviser, business, corporate, enterprise, Facebook, Fraud, identity, marketing, network, networking, recession, referral, responsibility, risk, security, sell
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Social networking and a testimonial
We need to move away from a closed and selfish attitude in a social networking environment and to be open and giving. It is a change which many coming out of a corporate environment are unable to make without adopting a completely different mindset. Some never do.
Continue reading
Posted in Customer relations, Referral networking
Tagged BNI, ecademy, marketing, network, networking, Penny Power, referral
1 Comment