Tag Archives: referral

Emulating and bettering the best in business

Posted on September 6, 2012 by Jon Stow

  Cyber wars There was an interesting take recently on the Apple v Samsung wars, in which accuse the other of violating their intellectual property particularly with regard to mobile or cell phones. Apple had a really big win on … Continue reading →

Posted in Business planning, Customer service | Tagged , , , , , | Leave a comment

No thanks to me!

Posted on May 11, 2012 by Jon Stow

Connections Having been at the networking game both on-line and off-line for nearly a decade, I know a lot of people, some of them really quite well. Because it is how this networking thing works, I connect my friends and … Continue reading →

Posted in Customer relations, networking | Tagged , , , | Leave a comment

Delivering the goods

Posted on April 13, 2012 by Jon Stow

A lot of people who don’t have a business think that there isn’t a difference between a large one and a small one except in scale. But managing and running a small business is nothing like big business. I have … Continue reading →

Posted in Business planning, Customer relations, Customer service, marketing | Tagged , , , | Leave a comment

Referral networks and joint ventures need teamwork

Posted on March 12, 2012 by Jon Stow

Over the last ten years I have belonged to several breakfast groups and even run one. I have also belonged to networks meeting at other times of the day. Some of these groups produced great relationships and also business. One … Continue reading →

Posted in Business planning, marketing, networking | Tagged , , , , , | Leave a comment

Being aware of our surroundings

Posted on March 1, 2012 by Jon Stow

I always like to think I am a fairly tolerant kind of guy, but I guess we all have our Achilles Heels. Even on-line I am irritated by people who constantly sell rather than engage. Of course we all have … Continue reading →

Posted in Business planning, Customer relations, networking, Referral networking | Tagged , , , | Leave a comment

Can small businesses live off referrals?

Posted on February 6, 2012 by Jon Stow

In my work I talk to many small business owners, and on a daily basis. Some in professional services are doing pretty well without making any effort to market. This is because they provide their clients with reliable, dependable support, … Continue reading →

Posted in Blogging, Business planning, Customer relations, marketing, Start-up | Tagged , , , , , | Leave a comment

Your customers are not a process

Posted on December 5, 2011 by Jon Stow

Most of us here provide a personal service to our customers, whether that is as in my case providing help and support with my clients’ businesses and taxes, or for you perhaps web design or delivery of packages. In a … Continue reading →

Posted in Customer service | Tagged , , | Leave a comment

Referral networking and Dunbar’s number

Posted on November 30, 2010 by Jon Stow

Image via Wikipedia I have been thinking more about the networking butterflies and why I believe there is a need to concentrate on just a couple or so referral groups. We know that it is important to see our network … Continue reading →

Posted in networking, Referral networking, Sales, Social media | Tagged , , , , , , , , , , | Leave a comment

Being there – the secret of referral networking

Posted on October 14, 2010 by Jon Stow

I am back to one of my favourite subjects, but I make no apology. If you belong to referral networking group you have to turn up almost all the time. That’s how it works. You have to be seen, you … Continue reading →

Posted in networking, Referral networking, Sales | Tagged , , , , , , | Leave a comment

Networking and raining on my parade

Posted on September 20, 2010 by Jon Stow

We have to accept that some networkers are very insecure. That would be because some people in general are insecure. There can be a problem at some events which allow more than one of the same type of business to … Continue reading →

Posted in Business planning, marketing, networking, Referral networking | Tagged , , , , , , | Leave a comment