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Category Archives: Referral networking
Why some people don’t want help
When we are out networking we tend to offer our help where we think it’s needed. I don’t mean by trying to sell; most of us know better than that. However generally we try to connect people, to make suggestions, … Continue reading
Posted in Customer relations, networking, Referral networking, Social media
Tagged don't want help, emotion, help, networker, networking, respect
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Networking and knowing when to say “thank you”
We all know that to be successful networkers we should give, and give unconditionally, and in business networking we give in order to build trust. We benefit later on from referrals and recommendations, sometimes years later. In the meantime we take pleasure in the giving. Continue reading
Posted in Customer relations, marketing, networking, Referral networking, Social media
Tagged business networking, give, help, networking, referral, thank
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How I use Twitter
I love Twitter. Many people blog about it, but a networking friend of mine is struggling to understand how she may benefit, and this is what I have told her. Continue reading
Posted in Customer relations, marketing, Referral networking, Social media
Tagged business, business networking, customer, network, networking, Twitter
2 Comments
Family cooking trouble in your business?
Last night my wife happened to switch the TV over to an edition of “Ramsay’s Kitchen Nightmares”, featuring a restaurant in New Jersey. I didn’t take too much notice at first, thinking it was just another cooking programme. Whilst I … Continue reading
Why you should define your offering as a freelancer or consultant
In these challenging times with regard to the state of the economy there are a lot more people without full-time employment who find themselves looking for freelance work and who are seeking to offer one form or another of business … Continue reading
Posted in Business planning, Customer relations, management, marketing, Referral networking, Social media
Tagged adviser, advisor, business, buy, contract, Employment, Freelancer, Manufacturing
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Why customer service is important even to those who are not customers yet
I am feeling a bit let down by the local commercial hospitality providers. The hotel told me they were closed for the week for refurbishment. It is a pity no one told me when I made what I thought was a booking, and it is a pity too that no one realised the error and telephoned me. All-in-all it was pretty poor customer service. Continue reading
Posted in Business planning, Customer relations, management, marketing, Referral networking
Tagged customer, hospitality, hotel, management, network, prospect, service
1 Comment
Social media experts
The word “expert” is not a word I am comfortable with. One of the sites to which I am contributor, and for which I am grateful because of the additional exposure does describe me as an expert author. Whilst this is a sort of compliment, I write about what I know through experience. After all, I write this blog about small business life because I have a small business of my own.
So what about social media? Are there any experts? I think there are specialists, but nobody knows where we will go, inextricably linked with the technology. Continue reading
Posted in Referral networking, Social media
Tagged adviser, business, expert, future, futurologist, marketing, network, networking, Social media, support, technology, Twitter
1 Comment
Mass unfollowing on Twitter
I do not pretend to be the greatest expert on on-line social media, but I do have quite a lot of experience and I am a keen student. Twitter is a phenomenon I had not thought too much about a … Continue reading
Posted in Customer relations, Referral networking
Tagged business, follow, marketing, mass unfollow, network, networking, referral, sell, Twitter, unfollow
3 Comments
Enterprise and risk
I have been talking about risk recently in another context. I was a little dumbfounded yesterday when my Mum said she was told by a family member that she should not sign up to Facebook because there was a risk … Continue reading
Posted in Customer relations, Fraud, Referral networking, Start-up
Tagged adviser, business, corporate, enterprise, Facebook, Fraud, identity, marketing, network, networking, recession, referral, responsibility, risk, security, sell
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