Tag Archives: value

Low value clients

Posted on July 19, 2012 by Jon Stow

When you start out in business for yourself and are providing a service, there is a temptation to take on any client thinking it is all grist to the mill. Each new client will bring in a bit more money. … Continue reading →

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Selling yourself short

Posted on May 17, 2012 by Jon Stow

  Over-delivery As I said the other day, restaurants so often show the best and worst examples of how to do business, all in an hour or so. On our recent trip away, my wife and I visited another bar-restaurant … Continue reading →

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Being cheapskate can cost you dear

Posted on April 16, 2012 by Jon Stow

It is a great temptation in business, especially for start-ups, to take the cheapest option when spending money on buying in services. It is very often dangerous to do this because some people just play at business.  Often the really … Continue reading →

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Common sense pricing

Posted on January 19, 2012 by Jon Stow

  Value pricing Now we all know (I hope) that when we offer a knowledge based service we bill for value. So if you deliver a huge cost saving to a manufacturing business by helping it re-source its raw materials … Continue reading →

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Giving the bad news

Posted on August 18, 2011 by Jon Stow

In my business one issue that crops up quite often is telling clients things they don’t want to hear. Not every business has that problem, but quite often I am called in to clear up other people’s mess. They have … Continue reading →

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Never mind the quality?

Posted on February 3, 2011 by Jon Stow

Image via Wikipedia I love being in business, and not being an employee and part of someone else’s business. Many of you have heard that from me before. Just the same it is not all plain sailing and that is … Continue reading →

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The tools of our business – choice, discretion and honour

Posted on December 2, 2010 by Jon Stow

Back in January when visiting the local branch of my bank, I was whisked in by the customer relations manager and offered their premium service at a discounted rate. I weighed up the benefits and agreed to sign up. It … Continue reading →

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Value billing and genuine benefits

Posted on July 25, 2010 by Jon Stow

In my line of work we tend largely to bill a fixed amount per project or task carried out for our clients. There is always at the lower level a consideration of time involved so that we do make a … Continue reading →

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Practicing what we preach – seeing value over cost

Posted on December 20, 2009 by Jon Stow

When we are selling our product or service, what many of us aim to do is to persuade our customer or client of the value of our offering. That way we get a proper reward, and of course we have … Continue reading →

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