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Category Archives: productivity
Using our window of opportunity in business
There are times when we need to release our inhibitions and just go for the opportunity. Usually we step back from taking action when we have the chance by giving ourselves small alibis for inaction Continue reading
Posted in Business planning, management, productivity, Sales
Tagged alibi, excuse, opportunity, service, small business
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Telephone service and talking to clients
At the end of any telephone call, our client should feel that their immediate need is being dealt with. Continue reading
Posted in Customer relations, Customer service, productivity
Tagged client, customer, Customer service, reputation, service, small business, Telephone
2 Comments
Play to your strengths
Especially when we start out in business we try to please every client or customer who comes along. I know because I have been in that position. However I have learned that we should concentrate on what we are best and most comfortable at doing, and on what is most profitable for us. Continue reading
Posted in Business planning, Customer relations, Customer service, productivity
Tagged outsource, planning, sales, service, subcontract
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Flirting with prospects and with clients and customers
I talk to many different business people, whether it is when I am out networking, on-line, or in dealing with my clients and prospects, or indeed when I am someone else’s client. From a consumer point of view generally I … Continue reading
Posted in Business planning, Customer relations, Customer service, productivity
Tagged communication, customer, management, reputation, service
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Keeping our clients in the loop
Many of us have several client projects agreed and on the go at the same time. That is the nature of many of our businesses. We all know it is important to give the client an idea of how long … Continue reading
Are we pre-conditioned for our working lives?
I was listening to a discussion on a news channel this morning in which there was a debate about the new British Coalition’s proposals to get unemployed people to where the work is by helping them re-locate, and how this … Continue reading
Being in business is not a game
I hope you enjoy running your business. I know I enjoy running mine. Business should be fun and give pleasure and a sense of achievement, as well, of course, as making money. It might come as a surprise to some … Continue reading
Posted in Business planning, management, marketing, productivity, Sales
Tagged customer, dependable, network, reliability, reliable, responsibility, small business, trust
2 Comments
Manage yourself, manage your clients
In running our own businesses it is very easy to not allow ourselves enough recreation time, or time not just working. Of course we do not just keep regular working hours. Most of us attend to our tasks at odd … Continue reading
Posted in Business planning, Customer relations, Customer service, management, productivity, Uncategorized
Tagged Clients, customer, leisure, Market, Time, weekend, working
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